Legal Center

LawnPRO Connect is an online marketplace that connects homeowners and property managers ("Customers") with independent lawn care professionals ("Pros"). We provide the platform — scheduling, quoting, messaging, and payment tools — but we do not perform lawn care services ourselves.

• You must create an account to book services, request quotes, or exchange messages with Pros.
• You must provide accurate information and keep your login credentials secure.
• You must be at least 18 years old to create an account.
• You may register as a Customer or as a Pro; Pros may create a business profile with a 14-day free trial.

Pros receive a 14-day free trial beginning when their business profile is completed. After the trial ends, continued access to Pro dashboard features requires an active paid subscription. Subscriptions renew automatically until canceled and are processed through our payment provider, Stripe.

• Quotes and prices are set by Pros. A quote is an offer, not a confirmed price until you pay or the Pro confirms.
• Payments for bookings, deposits, and promotions are processed securely through Stripe. We never store your card details.
• LawnPRO Connect may charge Pros a platform fee or subscription fee for use of the marketplace.
• Cancellations and refunds for services are handled directly between you and the Pro; we may assist in disputes.

• Do not use the platform for unlawful purposes, harassment, spam, or fraudulent listings.
• Do not misrepresent your identity, business credentials, insurance, or licensing status.
• Do not scrape, reverse-engineer, or abuse the platform or its data.

We may suspend, ban, or remove accounts that violate these Terms, misuse the platform, or put others at risk. You may stop using the platform and delete your account at any time; fees already paid are handled per the applicable plan.

• Reviews must be based on your own genuine experience and may not contain unlawful, defamatory, or misleading content.
• Pros may respond publicly to reviews but may not offer payment or incentives in exchange for reviews or their removal.
• Messages sent through the platform must be respectful and service-related; we may remove abusive content.

The LawnPRO Connect name, logo, design, and platform software are owned by LawnPRO Connect and protected by intellectual property laws. Content you upload (such as photos and business details) remains yours, but you grant us a worldwide, royalty-free license to host, display, and use it as needed to operate the marketplace. If you believe content on the platform infringes your copyright, send a notice with the details to platform support and we will investigate and, where appropriate, remove the material.

You agree to indemnify and hold harmless LawnPRO Connect and its team from any claims, damages, or expenses arising from your use of the platform, your breach of these Terms, your services as a Pro, or your disputes with other users.

To the fullest extent permitted by law, LawnPRO Connect will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the platform. Our total liability for any claim is limited to the greater of the fees you paid us in the 12 months before the claim or $100.

By creating an account, you agree to receive service communications, quotes, notifications, and legal notices electronically through the platform or email, and you consent to electronic signatures for agreements formed through the platform.

We may update these Terms from time to time. Continued use of the platform after an update means you accept the revised Terms. Material changes will be announced on the platform or by email before taking effect.